Understand the operation
We start with the item, pickup and delivery locations, service frequency, timing windows, handling requirements, and customer expectations.
Headquartered in Quincy, IllinoisManaged by Integrity Transport Solutions
How we work
A clear process from route design to final handoff.
Reliable courier service is built before the vehicle moves. We define the route, responsibilities, documentation, and exception process with each customer.
Design the route
Stops, travel time, handoffs, vehicle needs, backup planning, and exception procedures are organized into a repeatable workflow.
Verify pickup
Depending on the service, verification may include barcode scanning, item counts, signatures, photos, recording facility- or customer-applied seal numbers, or documented temperature checks.
Monitor movement
Route progress and required records are maintained through the operating systems selected for the program.
Confirm delivery
Final handoff is documented using the agreed proof method. When seals are part of the workflow, the seal number and condition can be verified before handoff, with discrepancies escalated according to customer instructions.
Documentation options
Proof matched to the item.
Item or container scanning when identifiers are available.
Named pickup and delivery acknowledgment.
Visual confirmation when permitted and appropriate.
Recording the applied seal number and verifying its condition at the required handoff.
Recorded readings or monitoring based on route requirements.
Privacy-conscious operations
Public forms are never the place for patient details.
PulsePoint's public website is designed for general business communication only. Contracted healthcare operations use the approved processes and systems established for the service. Personnel and procedures are supported by training appropriate to assigned work and handling expectations.
Read our website privacy policy →Build the workflow together